The Role of Strategic knowledge Management in Achieving Digital Maturity through the pillars of Strategic Implementation: An Analytical Study of the Opinions of a Sample of workers at Asia Cell Telecom Company

Abstract

The study aims at identifying the role of strategic knowledge management in its dimensions (strategic meaning making, exploring strategic knowledge, sharing strategic knowledge, exploiting strategic knowledge) in achieving digital maturity through its dimensions (initiation, empowerment, integration, improvement, leadership) through the foundations of strategic implementation. With its dimensions (good strategy, appropriate organization, and effective management), in Asia Cell Communications Company. To achieve this goal, the researcher resorted to using the descriptive analytical method in order to collect, describe, and analyze data. The data is collected using a questionnaire, which is the main tool for the study. The study population is represented by the total number of employees at Asia Cell Company, which numbered (700) individuals. A non-random (purposive) sample was selected, consisting of (243) individuals. Questionnaires were distributed to them, and (209) questionnaires were retrieved, (6) of which were not suitable for statistical analysis. While the total number of questionnaires suitable for statistical analysis was (203).

  The study reaches a set of results, the most prominent of which is that strategic knowledge management has a role in achieving digital maturity through the pillars of strategic implementation at Asia Cell Communications Company, which indicates that the pillars of strategic implementation have a significant impact by mediating the interrelation between strategic knowledge management and the digital maturity of the company. The study also recommends the need to give more space to strategic knowledge and the foundations of strategic implementation, as this has an impact on achieving digital maturity.